Please note during Black Friday, Cyber Monday, our delivery times will be longer. Please allow 5-15 working days depending on the item ordered.
We love bringing you the greatest products to enhance your Connected life. Unfortunately, sometimes we can only get these items for you by importing them from outside of South Africa.
For products which we need to import for you, they will be denoted by the words "Special Import" in the title, please allow an average of 10 working days from order before your order is ready to ship to you due to these products having to be specially imported. (We're saying 10 working days to be safe, it can at times be sooner but also longer in the event of delays either in transit, at customs or any other unforeseen delay which is beyond our control )
For products which we source locally, denoted by the words "Local Stock", these normally ship anywhere between 1-3 working days. At times, availability may be an issue and it may take longer, we'll inform you as soon as we're aware of this.
Contact us via help@connecteddevices.co.za for any more information concerning product delivery times.
Simple, Hassle-Free Returns. We believe that returning your product should be as easy as it was when you placed your order for it.
We require all returns for any reason to have an RA Number. Pretty much all items on Connected Devices can be returned for any reason for a full refund except items that we’ve ordered specially for you. These items are indicated by “Special Import” in the title of the product.
For any queries on the above or our policy or to request an RA Number, please get in touch via help@connecteddevices.co.za
Changed your Mind Return ?
We offer free delivery for all orders within South Africa. For orders outside of South Africa, shipping is available from R500 to most countries on the continent.
We only ship using professional courier partners including Courier IT, The Courier Guy and Dawn Wing.
Once you've received a notification that your order has been shipped, you will receive notifications at every status throughout the delivery. You can expect your parcel to arrive usually anywhere from 1-3 working days after this notification.
For information on lead-times, please view the "Delivery Times" tab.
Can i get it via contract
Hello Martin,
Thank you for your question and apologies for the late reply.
We do not offer contracts but we do offer installment sale through Mobicred. Please visit them on www.mobicred.co.za for more information or contact them on 0860 062 733 or customerservice@mobicred.co.za
Stay safe and regards,
The Connected Devices Team.
How much must I pay for it monthly if I take it with laybuy
Hello Boniface,
Thank you for your question.
Unfortunately we do not offer the laybuy system, however we do offer installment sale through Mobicred. Please visit them on www.mobicred.co.za for more information or contact them on 0860 062 733 or customerservice@mobicred.co.za
Stay safe and regards,
The Connected Devices Team.
Can I pay monthly for this phone?
Hello Shayzaad,
Thank you for your question.
We offer installment sale through Mobicred. Please visit them on www.mobicred.co.za for more information or contact them on 0860 062 733 or customerservice@mobicred.co.za.
Stay safe and regards,
The Connected Devices Team.
Good Day Does the Xiaomi Redmi Note 9 has NFC feature? Thanks in advance
Hello Kenny,
Thank you for your question and apologies for the late reply.
Yes it has NFC. If you go to the following link it will give you the full spec of the device https://www.gsmarena.com/xiaomi_redmi_note_9-10192.php
Stay safe and regards,
The Connected Devices Team.